Replicant, the world’s first autonomous contact center today announced the closing of $27 million Series A financing. The round was led by Norwest Venture Partners with participation from returning investors Bloomberg Beta, Costanoa Ventures, and founding investor Atomic. Also joining this round is State Farm Ventures. The investment, which brings the company’s total funding to $36 million, will be used to triple Replicant’s R&D and scale its go-to-market teams. Norwest partner Scott Beechuk will join the Replicant board.
Voice is the fastest and most seamless way to communicate with your customers. Authenticate callers and resolve tier-1 customer support issues over the phone using human-like conversations, powered by fast, accurate, and contextual voice AI. Capture and transcribe what your customers are saying on every service call to get real-time, searchable insights into your call data.